Shipping policy

At Stufforium, we aim to provide a smooth and reliable delivery experience for every order placed through stufforium.com.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you may receive shipping and tracking information through the contact details provided during checkout.

2. Delivery Time

Estimated delivery time is generally 5–9 business days after dispatch.

Delivery times may vary depending on:

  • Your delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Unexpected logistical delays
  • Incorrect or incomplete address information

Remote locations may require additional delivery time.

3. Shipping Charges

Free shipping is available on eligible orders unless otherwise stated on the product or checkout page.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and products.

COD availability may depend on the courier service and delivery location.

We may contact you by phone or WhatsApp to confirm your COD order before dispatch.

5. Tracking Your Order

Once your order has been dispatched, tracking information may be provided through SMS, email, WhatsApp, or other available communication channels.

You can use the tracking information to monitor the status of your shipment.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information at checkout.

Stufforium is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

If you notice an error in your address after placing an order, contact us as soon as possible.

7. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including courier issues, weather, natural events, public holidays, or logistical disruptions.

If your order is significantly delayed, please contact us so we can assist you.

8. Failed Delivery

If a delivery attempt fails because the customer is unavailable, refuses the shipment, provides an incorrect address, or cannot be contacted, the courier may return the package to us.

For COD orders, repeated failed deliveries or refusal of orders may affect future COD availability.

9. Damaged Packages

If your package appears damaged or opened when delivered, please take photographs or videos of the package before opening it, where possible.

If the product inside is damaged, defective, or incorrect, contact us according to our Return & Refund Policy.

10. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

Once an order has been shipped or dispatched, cancellation may no longer be possible.

11. Contact Us

For questions regarding shipping or your order, contact us:

Stufforium
🌐 Website: stufforium.in
📧 Email: stufforium@gmail.com
📱 WhatsApp: +91 8590540755
📸 Instagram: @officialstufforium

By placing an order through stufforium.com, you acknowledge and agree to this Shipping Policy.